How to buy a ticket

If you don’t have Chrome, MetaMask, Ether, or an Ethereum wallet, please follow these steps. If you do, you can skip this part.

  • Install Google Chrome
  • Install MetaMask — A Chrome extension that connects your browser to the Ethereum blockchain
  • Buy some Ether. You can do that at an exchange like Coinbase
  • Move your Ether to a wallet like MyCrypto (do not keep your Ether on the exchange)
  • Link your Ethereum wallet to MetaMask — Make sure to load it with enough Ether to buy your ticket. For each ticket you purchase, you’ll also need to pay a small fee in “gas,” which is the cost of executing transactions on Ethereum. The more gas you pay, the faster your transaction will be accepted. Gas fees are set by the network, not HelloSugoi.

How to buy a ticket

  • Open a new Chrome window and go to tickets.hellosugoi.com
  • Find the event you’d like to attend, then click BUY TICKET
  • A window appears where you can select the TICKET TYPE and NUMBER OF TICKETS
  • Fill out your FIRST NAME, LAST NAME, and EMAIL
  • When that’s done, click AGREE TO PRIVACY POLICY and AGREE TO TERMS OF SERVICE
  • Click the BUY TICKET button at the bottom of the window
  • A MetaMask window appears
  • Adjust gas price if need be. We’ve set the default gas price to 10 gwei
  • Click SUBMIT
  • Expect to wait about 15 seconds for the Ethereum Network to confirm the transaction
  • Once confirmed, you’re taken to the MY TICKETS page, which displays a QR code of your ticket
  • You’ll then receive an email from HelloSugoi that includes your QR code, which you may access on your mobile device to be *scanned at the event’s point of entry* (coming soon)

How to see my purchased tickets

  • Open the navigation bar in the top left corner of the browser window
  • Click EVENTS I’M ATTENDING

*How to refund my tickets* (coming soon)

  • Open the navigation bar in the top left corner of the browser window
  • Click EVENTS I’M ATTENDING
  • Go to the desired ticket and click SHOW TICKET 
  • Click REFUND
  • Click CONFIRM

*How to refund my tickets* (coming soon)

  • Open the navigation bar in the top left corner of the browser window
  • Click EVENTS I’M ATTENDING
  • Go to the desired ticket and click SHOW TICKET 
  • Click REFUND
  • Click CONFIRM

*How to transfer my ticket* (coming soon)

  • Open the navigation bar in the top left corner of the browser window
  • Click EVENTS I’M ATTENDING
  • Go to the desired ticket and click SHOW TICKET
  • Enter the address of the person to whom you’d like to transfer your ticket
  • Click CONFIRM